App Support

Sometimes things don't work, including our app. Here are some FAQs that might help you fix the problem. If you're still stuck then just contact us


The app has frozen

If your app has frozen then you should try an app restart. 

The sound won't work

If you've already tried to restart the app and the issue carries on please contact us.

The music won't stop

If you want to stop playing Konnect Radio then all you need to do is press pause inside the app. If that fails please force close the app.

If your still having issues - Let's talk!

Thanks for submitting!